Benefits

Customized Solutions

We align our survey management servicesto meet specific requirements of each client

Experience

We have worked with hundreds of clients and delivered thousands of projects

Technology

We use latest technology to increase efficiency and save costs

Panels

We will help you reach your targetaudience using verified panels

Security

We enforce strict data securitymeasures to protect your data

Process

Services

Questionnaire Design

Data Collection

Analysis

Reporting

Areas

Customer Feedback

Employee Feedback

Market Research

Academic Surveys

Alumni Surveys

Healthcare Surveys

Panels

We provide access to over 6 million membersacross 35 countries.

Reach every day consumers, business professionals, physicians and healthcare professionals across the world.

We enforce proven quality control steps to maintain member satisfaction to ensure quality results

Case Studies

Client

Medical Device Manufacturer in New Jersey

Project Overview

A leading Medical Device manufacturer wanted to analyze feedback from customers to introduce new features to their blood pressure monitor

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Close
  • Asking the right question to obtain insights
  • Reaching the end users who were physician assistants and using the correct channel to obtain feedback
  • Manage feedback collection and performing analysis to obtain actionable recommendations
  • Datagain worked with the client to develop a questionnaire covering all primary and secondary objectives of the research
  • We implemented a multi-channel data collection campaign to reach their customers using phone, fax, online and paper-based surveys to maximize responses
  • Data collected through multiple channels was entered into a centralized platform to perform seamless analysis and reporting
  • The client was able to solicit feedback from more than 90% customers due to the comprehensive data collection method implemented by Datagain
  • Using our findings, the client was able to understand end user’s satisfaction with the blood pressure monitor and identify features that could be added to improve the product
  • Most of Datagain’s recommendations were incorporated into the product

Client

University in New York City

Project Overview

A major university in New York wanted to collect and analyze feedback from varsity athletes to improve coaching, training and practice facilities

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Close
  • There was a gap in athlete engagement and communication across different sports
  • There was no uniform system to collect and analysis varsity athletes feedback
  • There was no centralized mechanism to view reports, understand trends and take informed decision
  • Datagain helped the university’s Athletics Department to design a comprehensive survey questionnaire covering all varsity sports
  • We provided management for collecting on-going feedback from varsity athletes
  • We helped develop a centralized, exhaustive analytics and reporting platform
  • The university was able to collect crucial information from their varsity athletes and take informed decisions
  • The university was able to monitor satisfaction trends of varsity athletes and make timely improvements in coaching, training and practice facilities
  • The university was able to run customized reports to answer specific questions at any time using the online reporting platform developed by Datagain
Close
  • Asking the right question to obtain insights
  • Reaching the end users who were physician assistants and using the correct channel to obtain feedback
  • Manage feedback collection and performing analysis to obtain actionable recommendations
  • Datagain worked with the client to develop a questionnaire covering all primary and secondary objectives of the research
  • We implemented a multi-channel data collection campaign to reach their customers using phone, fax, online and paper-based surveys to maximize responses
  • Data collected through multiple channels was entered into a centralized platform to perform seamless analysis and reporting
  • The client was able to solicit feedback from more than 90% customers due to the comprehensive data collection method implemented by Datagain
  • Using our findings, the client was able to understand end user’s satisfaction with the blood pressure monitor and identify features that could be added to improve the product
  • Most of Datagain’s recommendations were incorporated into the product
Close
  • There was a gap in athlete engagement and communication across different sports
  • There was no uniform system to collect and analysis varsity athletes feedback
  • There was no centralized mechanism to view reports, understand trends and take informed decision
  • Datagain helped the university’s Athletics Department to design a comprehensive survey questionnaire covering all varsity sports
  • We provided management for collecting on-going feedback from varsity athletes
  • We helped develop a centralized, exhaustive analytics and reporting platform
  • The university was able to collect crucial information from their varsity athletes and take informed decisions
  • The university was able to monitor satisfaction trends of varsity athletes and make timely improvements in coaching, training and practice facilities
  • The university was able to run customized reports to answer specific questions at any time using the online reporting platform developed by Datagain

Clients by Industries

Sample Clients

Academic

Sample Clients

Finance & Insurance

Sample Clients

Business Services

Sample Clients

Technology

Sample Clients

Healthcare

Sample Clients

Food

Sample Clients

Manufacturing

Sample Clients

Travel & Hospitality

Sample Clients

Media

Sample Clients

Retail

Contact Us

Please contact us for more information or to get a cost estimate. Our offices are open from 9 am to 6 pm Eastern Time, Monday through Friday.

Thanks!

Datagain
709 Mainsail Lane
Secaucus, NJ 07094
Phone: 1-201-598-1767
Email: information@datagainservices.com